Terms and Conditions
1. The Instructor will provide driving instruction for the pupil at the agreed rates and times. The cost of driving lessons will have been clearly explained upon first contact with LWM Driving School and again at the beginning of the first lesson.
2. Your LWM Driving instructor will behave in a professional manner towards clients at all times. The instructor will avoid physical contact with a client except in an emergency or in the normal course of greeting. Whilst reserving the right to decide against giving tuition, the instructor will not act in any manner, which contravenes legislation on discrimination or the Driving Standards Agency (D.S.A.) Code of Practice for Approved Driving Instructors.
3. All bookings are made on the understanding that the School is not responsible for the postponement of training due to traffic conditions, adverse weather conditions, illness or mechanical breakdown. LWM Driving School cannot be held responsible for any costs incurred as a result of the postponement of any lessons, for whatever reason.
4. Any pupil may be refused a driving lesson if the Instructor has reason to believe that the pupil is under the influence of alcohol or drugs and the lesson will still be charged for at the full amount.
5. The Instructor may refuse to carry on giving a pupil driving lessons without notice if the Instructor is not satisfied with a pupil’s conduct or commitment throughout the lessons.
6. Instructors will give advice to clients when to apply for their theory and practical driving tests. The instructor will not cancel or re-arrange a driving test without the client’s agreement. When presenting a client for the practical driving test, the instructor will ensure that the client has all the necessary documentation to enable the client to take the test and that the vehicle is roadworthy.
7. At the instructor’s discretion, any pupil who cancels lessons on three or more consecutive occasions may lose any future allocated time slots. This does not apply to any pre-arranged holiday cancellations or postponements.
8. If a pupil has entered for a driving test and does not keep up to date with their lessons prior to the test, or if in the opinion of the Instructor the pupil is not safe to proceed with the test, the Instructor reserves the right to refuse the use of the tuition vehicle for the driving test. In which case the Instructor will not be liable for any loss of test fees.
9. Provided the pupil is in possession of a valid driving license and is accompanied by, or under the direction of a Driving Standards Agency A.D.I / P.D.I or approved DSA Examiner, all LWM Driving School cars are fully insured for tuition and driving tests.
10. The instructor will check a client’s entitlement to drive the vehicle and their ability to read a number plate at the statutory distance of 20.5 metres with the use of glasses or contact lenses if appropriate on the first lesson.
11. The instructor will make every effort to train you to the highest standard but can in no way be held liable for any errors you commit whilst driving unaccompanied either before, during or after a test pass.
12. The pupil will ensure that they hold the appropriate valid licence to drive the tuition vehicle.
14. Pupils must advise their instructor of any medication or prescription drugs they are taking that may affect their ability to drive safely before taking any lesson booked.
13. If a pupil is required to wear glasses or contact lenses whilst driving and he/she fails to wear them on a driving lesson, then the lesson will be cancelled with full charge to the pupil or parents.
14. The pupil will give the Instructor a minimum of 48 hours notice to cancel, or produce a doctor’s note for no charge to occur, or 24 hours to move a lesson within the same week. If you fail to turn up for an appointment (Your instructor will wait at the agreed pickup point for 10 minutes only) then the full charge of the lesson will be payable. If any lessons paid for in advance are cancelled within 48 hours, then the full amount of a lesson will be charged, no other lessons will take place till all monies Owed are paid.
Although we are sympathetic to any circumstances that may force you to cancel lessons at short notice we must ask you to consider that if we cannot resell that lesson it is your instructor (and his wife & children) that lose. So we hope that you agree that it would be really unfair to ask them to suffer just because your boss asks you to work late / train was late / got to drunk last night etc....Imagine how you would feel if we took a sicky the day of your test!
